Contact Us

Our Customer Care Team are on hand to help, you can contact us:

By email:

Our email address is customercare@jdsports.my

Ensure you give us your order number for a quicker resolution.

By phone:

For customer care enquiry, please call +603 84081066

9:00 AM – 1:00 PM, 2:00 PM – 5:00PM (Mondays to Fridays, except Public Holidays).

Calls are charged at your standard network rate and may be recorded for training purposes.

On Facebook: /jdsportsmalaysia

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Customer Service Form

Full Name

Email address

Subject Please choose a topic Where is my order? Can I change or cancel my order? Why has my order been cancelled? How long will it take for you to process my refund? Can I change my delivery address? I have a problem with my delivery I have a question about payments What delivery options do you offer and how much does it cost? Do you ship to my country? How can I return my order? How do I return something I bought in store? Something is missing from my order I've received the wrong item I've forgotten my password I have a question about giftcards How do I unsubscribe from your marketing emails? How do I use my promotion code? I'm having problems on your website How do I leave feedback about your online service? How do I leave feedback about one of your stores? Information on our stores I want to check stock online I want to check stock in stores Do you have any job vacancies? How do I contact your Head Office for PR & Marketing opportunities?

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Order Number

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